Chief Operating Officer

Michelle is a people focused and transformative leader with deep experience across government (Commonwealth and State) and the private sector. Michelle’s experience in Senior Executive roles spans governance, service delivery, corporate, IT and program management.

Prior to joining Charles Sturt, Michelle was the Deputy Registrar of the Australian Business Registry Services at the Australian Taxation Office. In this role, Michelle was accountable for overseeing all of Australia’s corporate and business registry services, including nine million Australian Business Number holders and three million companies.

Michelle’s prior roles include:

• Deputy Commissioner, Customer Service and Solutions at the Australian Taxation Office
• General Manager, Corporate Services at Parks Victoria;
• First Assistant Secretary, Corporate Services at the Department of Prime Minister and Cabinet; and
• National Manager, Service Delivery Reform at the Department of Human Services.

Throughout her career, Michelle has always been passionate about promoting inclusivity and helping to create meaningful change. This includes a strong focus on supporting our First Nations staff, raising cultural awareness and improving services offerings for our First Nations Communities.

Michelle holds a Masters of Business Administration, a Masters of Human Resource Management and a Bachelor of Business (Accounting). Michelle is also a Fellow of the Certified Practicing Accountants and a Graduate Member of the Australian Institute of Company Directors.