Terms and conditions

Our Terms and Conditions have been implemented to ensure we work together to achieve our goals.

Please consider the Terms and Conditions below, reviewing them prior to signing your booking form.

We look forward to hosting your next special occasion or conference at Charles Sturt University and hope to be of service to you in the near future.

Charles Sturt University Events Terms and Conditions

Tentative Bookings

Tentative bookings will not be taken without a booking form. Charles Sturt University will confirm bookings on receipt of paperwork, including signed terms & conditions as below, and a 20% deposit. If a confirmation is not received within fourteen (14) days, we reserve the right to automatically release the booking.

Deposit and Payment

Full payment for a function is required within (30) days of the event. Beverage consumption will be settled at the event or through prior arrangement with the Events Coordinator.
Bookings made by organisations require an official order number and written order with deposit payment information. The order information should show an Accounts Contact including full name, street address (Summonses cannot be sent to PO Boxes) and phone number.
Accepted payment methods are Visa, MasterCard, Bank Card, Money Order, Cheque (received and cleared prior to function), Money Order and cash.

Cancellation

Deposit is fully refundable if the function is cancelled three (3) months before the function date. Deposits will be forfeited if cancellation is within three months of the function date. Notice of cancellation must be in writing.

Terms and Conditions

Menu Selections and event programs/timelines are to be confirmed fourteen (14) working days prior to function. Final numbers need to be given to Events 5 business days prior to the function. We will cater and charge for the maximum confirmed number of guests.

Catering

Charles Sturt University reserves the right to supply all catering and beverage requirements. No external catering is permitted.

Surcharge

Surcharges apply to functions held on weekends or Public Holidays. Weekends incur 10% and Public Holidays incur 15% surcharges on the total regular function price

Non-Smoking Venue

The Management of Charles Sturt University wish to advise all patrons that we are a 'non smoking' venue.

Price Change

Prices are subject to change without notice.

Insurance/Public Liability

Charles Sturt University accepts no responsibility for damage or loss of merchandise or personal articles left in any function room before, during or after a function.

Expected Conduct

Bookings are taken on the understanding that patrons will conduct their function in an orderly manner and in full compliance with Charles Sturt University Management direction and all applicable laws. Charles Sturt University reserves the right, to exclude or eject any person or persons from a function or premises without liability.

If your function is considered to be at risk of disruption, security may be recommended to and quoted for you by Event Coordination Staff, at cost to you the client.

Damage and Cleaning

The organiser is liable financially for any damage to function room property, fixtures or fittings whether sustained by their own actions, or through the actions of their guests. Please note nothing is to be nailed, screwed, stapled or adhered to the walls, doors or other surfaces, which are part of the function room.
A discretionary cleaning fee may be applied to your account if rooms are left in an unsatisfactory state.

Accommodation Bookings

Accommodation booking may be made through Reception or the Event Co-ordinator. Charles Sturt University will hold a tentative number of rooms for a period no longer than three (3) months, or an otherwise discretionary period, prior to an events scheduled date. Any unallocated rooms from this tentative booking will be automatically released without notice.

Accommodation Cancellations

Individual Bookings: In the event of cancellation of your accommodation booking, 24 hours notice is required prior to guest's arrival. In the event of a failure to notify Motel Reception, the full room hire charge will be incurred.

Group Bookings: Where group or multiple Motel room bookings have been made, notice of cancellation must be received at least three (3) months prior to the event. Clients who fail to provide sufficient notice will be subject to a cancellation fee equivalent to 50% of the total room hire cost, or charges at the discretion of booking staff.